Question 1

How do I cancel my Mystery Mushroom Box subscription?

Accepted Answer

Simply log into your account on fatfoxmushrooms.com and navigate to "my subscriptions" to view and make changes to your subscription.

This is for mystery mushroom box subscriptions. For mushroom tincture subscriptions, see the FAQ below.

On desktop:

On mobile:

Question 2

How do I change the frequency, pause or cancel my mushroom tincture subscription?

Accepted Answer

To manage your subscription, simply log in to your account at fatfoxthrive.com. Once logged in, you’ll be able to:
View your current subscriptions
Change the delivery frequency — Choose from every 1, 2, 3, or 4 months
Pause your subscription — Take a break for as long as you’d like and reactivate anytime
Cancel your subscription — Cancel anytime, but please note: to restart it later, you’ll need to make a new purchase

Question 3

What are the benefits of an account with Fat Fox Mushrooms?

Accepted Answer

If you choose to set up a customer account on fatfoxmushrooms.com, you will have access to our Loyalty Scheme and will be able to redeem points earned from your orders for money off future purchases when logged in.

In addition, you can take advantage of our refer-a-friend scheme to get discounts for your friends at the same time as earning points.

To create an account, simply click on the "Log In" button on the top of the screen. This will give you the option to sign up with your email address.

Managing Your Account & Subscriptions

Frequently asked questions

How do I cancel my Mystery Mushroom Box subscription?

How do I change the frequency, pause or cancel my mushroom tincture subscription?

What are the benefits of an account with Fat Fox Mushrooms?