Standard Shipping will take 2-4 business days. Next Day shipping orders placed Monday-Friday placed before 12pm will arrive the next day. Orders placed Friday after 12pm-Sunday will ship on Monday and arrive Tuesday. Please leave a note in the shipping instructions if you need it by a specific date and we’ll do our best to accommodate your request. We do not ship outside of the UK.
At Fat Fox, we want you to have the best growing experience possible.
If you're having trouble with your kit, please a look at our online instructions and the many tips & tricks on our FAQ If you can't find what you're looking for please send photos of your kit and your order number to firstname.lastname@example.org and we'll help you trouble shoot and send you a replacement block if necessary. That's our Harvest Guarantee!*
*Please be aware that out Harvest Guarantee only applies to Ready to Grow Kits. We're still more than happy to help you troubleshoot, but any kits or products that require you to inoculate or are grown outdoors we cannot guarantee will fruit due to the many factors that are outside of our control.
Our customers can pay for products, workshops or courses online through PayPal or our secure checkout using any major credit or debit card. If you'd like to pay through bank transfer or in person at the farm, get in touch and we'll do our best to accommodate your request!
Interested in stocking Fat Fox products, booking a workshop for your event or venue or in an interesting collaboration? We're always keen to work with new partners. Drop us a line!